Agent Workbench · Support
Bring the exact
thing that got stuck.
Support is available at [email protected]. Tell us which host, which step, and the exact message you saw so we can start from evidence.
Contact support
For a preview invitation, request access and tell us which Microsoft service you use.
Email [email protected]. If the issue is about a private preview, say whether you are using Cowork or Microsoft 365 Copilot and identify the step where the path stopped.
Useful subject: Agent Workbench · [Cowork or Copilot] · [short issue]
What to include
- The host: Cowork, Microsoft 365 Copilot, or the companion account.
- The step: sign-in, account confirmation, docs, host setup, package inspection, revision, or repair.
- The exact error or response, copied as text where possible.
- The approximate time and browser or host version if you know it.
- Whether the issue returns after signing out and signing in again.
A short description is enough. You do not need to send the whole package for a first question.
Keep secrets out
Do not email passwords, access tokens, refresh tokens, client secrets, private keys, connection strings, or customer files. Redact tenant IDs, URLs, names, and package content that your organization treats as sensitive.
The companion does not need Microsoft Graph data to maintain your account. Support will not ask you to paste a credential into chat or email.
Account help
If your preview includes a companion account, open it from the address in your invitation. Account settings let you edit your details, sign out, and remove the account. Removing the companion account does not delete your Microsoft account or change a Microsoft host installation.
For privacy or deletion questions, use the same support address and mention “privacy request” in the subject.